Umrah Hotels 5 Star Hotels Makkah

★★★★★ 5 Star Hotel · Makkah

Conrad Jabal Omar Makkah Hotel

About 7–9 mins walking from Haram

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Star rating5 Star
CityMakkah
To the Haram7–9 min walk
DistanceAbout 700 metres from the Haram

About Conrad Jabal Omar Makkah Hotel

Conrad Jabal Omar Makkah is a 5-star Hilton hotel under the Conrad brand, in the Jabal Omar development on the west side of Masjid al-Haram. Our data puts it about 700 metres from the Haram, around 7–9 minutes on foot. Jabal Omar is a modern district of hotels, restaurants and shops built on the hillside next to the Haram.

Of our 5-star Makkah hotels, Conrad is the furthest walk, and that shapes the stay. The Clock Tower hotels and the Jabal Omar Hyatt Regency are only a few minutes away; Hilton Suites, its sister brand, is a little closer and built around family space. Conrad's features point to different priorities: separate prayer areas and wheelchairs, both subject to confirmation, plus on-site restaurants and concierge services.

It suits couples and adults who want a 5-star brand standard and are happy with a short daily walk, and pilgrims who like the option of praying in the hotel when the Haram is at its most crowded. It is not the right choice if being steps from the Haram is your top priority.

We book Conrad Jabal Omar Makkah Hotel as part of complete Umrah packages from the UK, with return flights, your Umrah visa and airport transfers, and we can combine it with any hotel in Madinah.

Location and the walk to Masjid al-Haram

A 7–9 minute walk is comfortable for most adults, but timing matters. For Fajr, set off around half an hour before the prayer so you are not rushing in the dark. At Jumu'ah, leave early: the nearest areas fill fast, and anyone arriving late may end up praying outside. In Ramadan, Taraweeh crowds make the return slower, and some guests prefer to stay at the Haram from Maghrib through to Isha.

Coming back between prayers is possible, but in the heat of the day many guests rest at the Haram instead. On arrival, check in, rest if you need to, then walk over to perform Umrah. If anyone needs a wheelchair for the walk, tell us early so we can check availability.

Rooms, meals and facilities

Rooms have free WiFi and room service, with Haram view options available subject to room type. If you want a view, tell us when you ask for a quote and we will price that room type rather than a standard room. The hotel lists on-site restaurants, concierge services and a 24-hour front desk.

Two features are worth asking about. Separate prayer areas are listed, subject to confirmation, and wheelchairs are listed subject to availability, which can help older pilgrims on the walk to the Haram. We confirm room type, view, meal basis and any wheelchair or access needs in your quote.

Best for

  • Couples and adults who want a 5-star Hilton brand
  • Pilgrims who are happy walking 7–9 minutes
  • Travellers who may need a wheelchair (subject to availability)
  • Guests who value prayer areas in the hotel

Good to know

  • It is the furthest walk among our 5-star Makkah hotels
  • Haram views depend on room type and cost more
  • Prayer areas and wheelchairs need confirming
  • Allow extra time at Jumu'ah and in Ramadan

How Conrad Jabal Omar Makkah Hotel compares

HotelStarsTo the HaramPackages from
Conrad Jabal Omar Makkah Hotel5 ★7–9 min walkOn request
Hilton Suites Jabal Omar Makkah5 ★7–8 min walk£1,050 pp
Jabal Omar Hyatt Regency Makkah5 ★2 min walkOn request

Hotel features

  • Haram View Options (subject to room type)
  • On-Site Restaurants
  • Separate Prayer Areas
  • 24-Hour Front Desk
  • Room Service
  • Free WiFi Available
  • Concierge Services
  • Wheelchairs

Umrah packages with Conrad Jabal Omar Makkah Hotel

We can build a package around Conrad Jabal Omar Makkah Hotel for your dates. See our 5 Star Umrah packages or ask us for a quote.

Getting to Conrad Jabal Omar Makkah Hotel

From Jeddah’s King Abdulaziz Airport, the drive to Conrad Jabal Omar Makkah Hotel takes around 1 to 1.5 hours depending on traffic. You can also take the Haramain high-speed train from Jeddah to Makkah and a short taxi from the station. Remember to enter Ihram before the Miqat if you are going straight to Makkah for Umrah.

More hotels in Makkah

All hotels in Makkah →
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Video reviews

Client Reviews

Watch what our pilgrims have to say about their Umrah journey with Umrah Gateway, in their own words.

What Our Customers Say About Us!

EXCELLENT★★★★★Based on 49 reviewsGoogle
Muhammad Ahmed2 weeks ago
★★★★★

I had a very positive experience with the service. The team was professional, friendly, and helpful throughout the process. Communication was clear, and all the information I needed was explained properly. Everything felt well organised, and I appreciated the helpful approach. I would recommend this service to others looking for a professional and reliable experience.

Muhammad Usman1 month ago
★★★★★

The service was professional and straightforward from start to finish. The team was helpful, polite and quick to respond to my questions. I appreciated the clear communication and the effort they made to ensure everything was explained properly. Overall, a positive experience.

Ayesha Khan3 weeks ago
★★★★★

I was really happy with the service. The team was friendly, helpful, and easy to communicate with. They answered my questions clearly and made the whole process feel much simpler. I appreciated their professional approach and the support they provided throughout. Overall, a very positive experience.

Fatima Hussain1 week ago
★★★★☆

What I appreciated most was how easy it was to get the information I needed. The communication was clear, and I didn't feel confused about the next steps. The team came across as approachable and professional, which made the experience more comfortable. Thank you for making everything so straightforward.

Mukith Miah2 weeks ago
★★★★★

I found the service easy to deal with, and the communication was clear throughout. My questions were answered in a helpful manner, and I appreciated the professional approach. It was good to have the information explained without any unnecessary complications. Overall, the experience was straightforward and positive.

Imran Chowdhury3 weeks ago
★★★★☆

The information provided was clear and easy to understand. I appreciated the professional manner in which my questions were handled, and the overall communication was helpful. The process felt well organised, and I knew what to expect at each stage. A positive experience overall.

Zain Mahmood1 month ago
★★★★☆

I appreciated how approachable and helpful the team was. The information was presented clearly, and the communication made it easy to understand the process. Everything felt professional, and I liked that my questions were taken seriously. It was a reassuring experience overall.

Maryam Akhtar2 weeks ago
★★★★★

I really appreciated the clear communication and friendly approach. Everything was explained in a way that was easy to follow, and I felt comfortable asking questions whenever I needed clarification. The overall experience was smooth and well organised. Thank you for the helpful service.

Samira Begum1 month ago
★★★★☆

I appreciated the time taken to explain everything clearly. The communication was polite, and the information provided was easy to understand. It made the whole process feel much less complicated. The team came across as professional and approachable, which I really valued.

Nusrat Jahan3 weeks ago
★★★★☆

I found the information helpful and the overall communication pleasant. The team explained things clearly and made it easy to understand what was needed. I appreciated the polite approach and the attention given to my questions. Everything was presented in a straightforward way, which made the experience much easier.

Arif Rahman1 month ago
★★★★★

I appreciated the clear explanations and the helpful way my questions were handled. The communication was straightforward, and the team made sure I understood the details before moving forward. The overall approach felt professional and well organised. It was a positive experience, and I valued the support provided.

Salman Ahmed2 weeks ago
★★★★★

The whole experience was straightforward, and I appreciated the clear communication. The team was polite and took the time to explain the details properly. I found the information useful and the overall approach professional. It was easy to understand the next steps, which made things more convenient.

Zara Mahmood3 weeks ago
★★★★☆

I liked how clearly everything was explained and how easy it was to get answers to my questions. The communication was friendly, and the overall approach felt professional without being overcomplicated. I appreciated having the details explained properly, which made the whole experience easier to follow.

Saira Begum1 week ago
★★★★☆

I appreciated the thoughtful communication and the clear information provided. It was easy to understand the details, and I felt that my questions were handled in a helpful and respectful manner. The overall experience was straightforward, and I liked the professional yet friendly approach.

Hamza Rahman2 weeks ago
★★★★★

I found the service helpful and appreciated the clear communication throughout. The information was easy to follow, and my questions were addressed in a professional manner. I also liked the friendly approach, which made the process feel straightforward. Overall, a good experience.

Yusuf Ali1 month ago
★★★★☆

I appreciated the clear guidance and the time taken to answer my questions. The information was presented in a simple, understandable way, which made everything easier to follow. Communication was polite and professional throughout. Overall, a smooth experience with a helpful approach.

Bilal Hossain3 weeks ago
★★★★★

What stood out to me was the clear communication and helpful attitude. The details were explained properly, and I appreciated being able to get answers without any hassle. The overall experience felt organised and professional. It was a straightforward process, and I valued the support provided.

Amina Rahman2 weeks ago
★★★★☆

I appreciated how clearly everything was explained and how easy it was to get the information I needed. The communication was friendly, and the team made the process easy to understand. I liked the straightforward approach and the time taken to answer my questions. Overall, a pleasant experience.

Nadia Islam4 weeks ago
★★★★☆

I found the whole process easy to follow, which made a real difference. The information was laid out clearly, and I appreciated the polite, helpful communication. There was no unnecessary confusion, and I felt the service was handled in a professional way. A reassuring experience overall.

Safiya Ahmed1 month ago
★★★★★

I liked the attention given to my questions and the way the details were explained. The service felt organised, and the communication was courteous throughout. It was helpful to have everything presented clearly so I could understand the process without any difficulty.

Tariq Mahmood3 weeks ago
★★★★☆

I appreciated the practical advice and the clear answers to my questions. It was easy to understand the information provided, and the communication was courteous and professional. The experience felt well managed from my point of view, and I valued the straightforward approach.

Omar Farooq3 weeks ago
★★★★☆

I was pleased with how everything was handled. The information I received was useful, and I could take my time understanding the details before making a decision. The overall approach was courteous and professional, which gave me a positive impression of the service.

Adil Hussain1 month ago
★★★★☆

What I valued most was having the details explained in a simple, practical way. It helped me understand what to expect without feeling overwhelmed by information. The interaction was courteous, and the service left me with a positive impression.

Muhammad Hassan2 weeks ago
★★★★★

The communication was clear, and I appreciated the professional approach throughout. The information was easy to understand, and everything was explained in a straightforward way. Overall, a positive experience.

Amina Rahman3 weeks ago
★★★★☆

The team was friendly and helpful, and I found the information useful. There was a little room for improvement in response times, but overall, the experience was good, and the communication was polite.

Imran Chowdhury1 month ago
★★★★★

I found the process easy to follow and appreciated the practical information provided. My questions were handled professionally, and I liked how the details were explained without unnecessary complications.

Fatima Ahmed5 days ago
★★★★☆

A pleasant experience overall. I felt comfortable asking questions, and the team were approachable. A slightly quicker follow-up would have made the service even better.

Yusuf Mahmood2 months ago
★★★★★

I appreciated the attention given to the details and the clear explanation of the available options. The professional approach made it easier to understand what to expect at each stage.

Aaliyah1 week ago
★★★★☆

The service was straightforward, and the information provided was helpful. I would have appreciated a little more detail at the beginning, but the overall experience was positive.

Zainab3 days ago
★★★★★

I really appreciated her practical guidance and the time she took to explain the next steps. The interaction felt professional yet approachable, and the information was very easy to understand.

Nadia Islam4 weeks ago
★★★★☆

The experience was good, and I liked how the information was presented. There were a couple of small delays, but the communication remained helpful and the process was manageable.

Tariq Rahman6 days ago
★★★★★

I was impressed by the clear explanations and helpful manner. It was easy to understand what was involved, and I appreciated the professional way everything was handled.

Zara Mahmood2 months ago
★★★★★

The information was useful, and the service was delivered in a friendly manner. I liked the clear communication and the effort to answer my questions. More frequent updates would have improved the experience further.

Hassan Ali2 weeks ago
★★★★☆

Everything was explained in a clear and practical way. I appreciated being given the information I needed without feeling rushed. The overall experience was straightforward and professional.

Leena Akhtar3 weeks ago
★★★★★

I found the service helpful and the information easy to follow. I had to wait a little longer than expected for a response, but the support I received was courteous and useful.

Farhan Ahmed1 month ago
★★★★★

The guidance was useful, and I liked the way the available options were explained. It made it easier to understand the details and decide what suited my needs.

Yasmin Begum1 week ago
★★★★☆

The staff were polite and approachable, and I felt comfortable asking for more information. A little more guidance at the beginning would have made things even easier.

Sameer Khan4 days ago
★★★★★

I appreciated the organised approach and the clear answers to my questions. The details were easy to understand, and I came away with a much better idea of the next steps.

Mariam Hussain2 months ago
★★★★☆

What I liked most was the friendly manner and the straightforward explanations. I could understand the information without difficulty, and the whole interaction felt professional.

Danish Rahman5 days ago
★★★★★

I valued the thoughtful support and the time taken to explain the details properly. The experience felt comfortable, and I appreciated the effort to make the information accessible.

Kamran Iqbal6 days ago
★★★★☆

The information was relevant and presented in a way that made sense. I appreciated the efficient communication and the professional attitude throughout the interaction.

Rukhsana Ali1 month ago
★★★★☆

I had a good experience and found the team pleasant to deal with. The information was useful, although I would have appreciated a more detailed update during the process.

Adnan Malik2 weeks ago
★★★★★

I was pleased with the practical advice and the clear explanation of the process. It helped me understand the important details and feel more confident about the available options.

Hiba Noor4 weeks ago
★★★★☆

The overall service was good, and the team was respectful when answering my queries. A more detailed introduction to the process would have been useful, but I appreciated the support.

Zubair Hassan1 week ago
★★★★★

I found the advice relevant to what I needed, and the explanations were easy to follow. The helpful attitude made it comfortable to ask questions and clarify anything I was unsure about.

Aisha Karim2 months ago
★★★★☆

The service felt welcoming from the outset. I appreciated having my questions answered patiently and receiving information in a clear, organised way. It was a reassuring experience.

Faisal Mahmood3 days ago
★★★★★

The team were helpful, and I received useful answers to most of my questions. There was a small delay in getting an update, but the overall service was satisfactory.

Noor Jahan2 weeks ago
★★★★★

I liked the calm and helpful way the information was shared. Nothing felt unnecessarily complicated, and I could take the time to understand the details. The overall impression was very positive.

Saqib Anwar1 month ago
★★★★☆

The process was explained in a logical order, which helped me keep track of everything. I appreciated the clear responses and the straightforward way the information was delivered.

Have Questions?

Frequently Asked Questions

Everything you need to know before booking your Umrah with Umrah Gateway.

How far is Conrad Jabal Omar from the Haram?

About 700 metres, roughly 7–9 minutes on foot by our data. It is in the Jabal Omar development on the west side of Masjid al-Haram.

Does Conrad Jabal Omar have prayer areas?

Separate prayer areas are listed, subject to confirmation. We check what is available for your dates, though most guests still walk to the Haram for the main prayers.

Is Conrad Jabal Omar in your packages?

It is not in our standard packages at the moment, but we can build a custom package around it. Prices depend on dates, room type and the number of nights.

Can Conrad Jabal Omar provide a wheelchair?

Wheelchairs are listed subject to availability. Tell us in advance and we will check; it is worth asking early, especially in Ramadan when demand is high.

Should I choose Conrad or Hilton Suites Jabal Omar?

Both are Hilton brands in Jabal Omar. Hilton Suites is a little closer at about 515 metres and focuses on space for families, while Conrad, at about 700 metres, lists prayer areas and wheelchairs subject to confirmation and suits adults and couples.

Still have questions?Our Umrah specialists are happy to help, 7 days a week.

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