Makkah Clock Royal Tower, A Fairmont Hotel is in the Clock Tower itself, at the heart of the Abraj Al Bait complex on the south side of Masjid al-Haram. It is one of the best-known hotels in Makkah, and many of its rooms look over the Haram and the Kaaba, though views depend on room type. Our data puts it about 185 metres from the Haram, around 3 minutes on foot, and it lists direct Haram access.
Among our 5-star Makkah hotels, the Fairmont is the landmark stay. Pullman Zamzam is busier and more family-focused, Swissôtel Al Maqam is another Accor option in the same complex, and Raffles is all-suite and more private. The Fairmont, also an Accor brand, stands out for its Fairmont Gold lounge for eligible guests, a dedicated concierge and luxury dining venues.
It is the Makkah hotel in our 10-night 5-star package, paired with The Oberoi Madinah. It suits pilgrims for whom this trip is a once-in-a-lifetime occasion and who want the most recognisable address beside the Haram.
We book Makkah Clock Royal Tower as part of complete Umrah packages from the UK, with return flights, your Umrah visa and airport transfers, and we can combine it with any hotel in Madinah.
Location and the walk to Masjid al-Haram
The Fairmont lists direct Haram access, and at about 3 minutes on foot you are about as close as a hotel guest can be. Even so, the Clock Tower is a busy building at prayer times. Before Fajr and Jumu'ah, lifts fill quickly, so leave your room 15–20 minutes earlier than the walk alone would suggest. In Ramadan, and especially in the last ten nights, the areas nearest the Kaaba fill long before Taraweeh and Qiyam, so plan to go early and stay.
The closeness pays off between prayers: you can rest in your room after Fajr, eat in the complex and return for Dhuhr without facing the heat for long. On arrival, check in, leave your bags and walk down to perform Umrah while the moment of arriving is still fresh.
Rooms, meals and facilities
The Fairmont offers luxury rooms and suites, with Kaaba view options available subject to room type. Many rooms look over the Haram, but the view depends on the room you book, so tell us if a view matters and we will price that room type specifically. Eligible guests have access to the Fairmont Gold lounge, and a dedicated concierge is listed.
The hotel has luxury dining venues, and fitness and wellness facilities are listed subject to confirmation. With the shopping mall and food court in the same complex, essentials are a lift ride away. We confirm room type, view, Gold lounge eligibility and meal basis in your quote.
Best for
Pilgrims who want the most recognisable address in Makkah
Couples marking a special occasion with a Kaaba view room
Short stays where every prayer near the Kaaba matters
Travellers who value a dedicated concierge and lounge access
Good to know
Kaaba views depend on room type and cost more
Gold lounge access is for eligible guests only
Clock Tower lifts are busy before Fajr and Jumu'ah
From Jeddah’s King Abdulaziz Airport, the drive to Makkah Clock Royal Tower takes around 1 to 1.5 hours depending on traffic. You can also take the Haramain high-speed train from Jeddah to Makkah and a short taxi from the station. Remember to enter Ihram before the Miqat if you are going straight to Makkah for Umrah.
I had a very positive experience with the service. The team was professional, friendly, and helpful throughout the process. Communication was clear, and all the information I needed was explained properly. Everything felt well organised, and I appreciated the helpful approach. I would recommend this service to others looking for a professional and reliable experience.
MMuhammad Usman1 month ago
★★★★★
The service was professional and straightforward from start to finish. The team was helpful, polite and quick to respond to my questions. I appreciated the clear communication and the effort they made to ensure everything was explained properly. Overall, a positive experience.
AAyesha Khan3 weeks ago
★★★★★
I was really happy with the service. The team was friendly, helpful, and easy to communicate with. They answered my questions clearly and made the whole process feel much simpler. I appreciated their professional approach and the support they provided throughout. Overall, a very positive experience.
FFatima Hussain1 week ago
★★★★☆
What I appreciated most was how easy it was to get the information I needed. The communication was clear, and I didn't feel confused about the next steps. The team came across as approachable and professional, which made the experience more comfortable. Thank you for making everything so straightforward.
MMukith Miah2 weeks ago
★★★★★
I found the service easy to deal with, and the communication was clear throughout. My questions were answered in a helpful manner, and I appreciated the professional approach. It was good to have the information explained without any unnecessary complications. Overall, the experience was straightforward and positive.
IImran Chowdhury3 weeks ago
★★★★☆
The information provided was clear and easy to understand. I appreciated the professional manner in which my questions were handled, and the overall communication was helpful. The process felt well organised, and I knew what to expect at each stage. A positive experience overall.
ZZain Mahmood1 month ago
★★★★☆
I appreciated how approachable and helpful the team was. The information was presented clearly, and the communication made it easy to understand the process. Everything felt professional, and I liked that my questions were taken seriously. It was a reassuring experience overall.
MMaryam Akhtar2 weeks ago
★★★★★
I really appreciated the clear communication and friendly approach. Everything was explained in a way that was easy to follow, and I felt comfortable asking questions whenever I needed clarification. The overall experience was smooth and well organised. Thank you for the helpful service.
SSamira Begum1 month ago
★★★★☆
I appreciated the time taken to explain everything clearly. The communication was polite, and the information provided was easy to understand. It made the whole process feel much less complicated. The team came across as professional and approachable, which I really valued.
NNusrat Jahan3 weeks ago
★★★★☆
I found the information helpful and the overall communication pleasant. The team explained things clearly and made it easy to understand what was needed. I appreciated the polite approach and the attention given to my questions. Everything was presented in a straightforward way, which made the experience much easier.
AArif Rahman1 month ago
★★★★★
I appreciated the clear explanations and the helpful way my questions were handled. The communication was straightforward, and the team made sure I understood the details before moving forward. The overall approach felt professional and well organised. It was a positive experience, and I valued the support provided.
SSalman Ahmed2 weeks ago
★★★★★
The whole experience was straightforward, and I appreciated the clear communication. The team was polite and took the time to explain the details properly. I found the information useful and the overall approach professional. It was easy to understand the next steps, which made things more convenient.
ZZara Mahmood3 weeks ago
★★★★☆
I liked how clearly everything was explained and how easy it was to get answers to my questions. The communication was friendly, and the overall approach felt professional without being overcomplicated. I appreciated having the details explained properly, which made the whole experience easier to follow.
SSaira Begum1 week ago
★★★★☆
I appreciated the thoughtful communication and the clear information provided. It was easy to understand the details, and I felt that my questions were handled in a helpful and respectful manner. The overall experience was straightforward, and I liked the professional yet friendly approach.
HHamza Rahman2 weeks ago
★★★★★
I found the service helpful and appreciated the clear communication throughout. The information was easy to follow, and my questions were addressed in a professional manner. I also liked the friendly approach, which made the process feel straightforward. Overall, a good experience.
YYusuf Ali1 month ago
★★★★☆
I appreciated the clear guidance and the time taken to answer my questions. The information was presented in a simple, understandable way, which made everything easier to follow. Communication was polite and professional throughout. Overall, a smooth experience with a helpful approach.
BBilal Hossain3 weeks ago
★★★★★
What stood out to me was the clear communication and helpful attitude. The details were explained properly, and I appreciated being able to get answers without any hassle. The overall experience felt organised and professional. It was a straightforward process, and I valued the support provided.
AAmina Rahman2 weeks ago
★★★★☆
I appreciated how clearly everything was explained and how easy it was to get the information I needed. The communication was friendly, and the team made the process easy to understand. I liked the straightforward approach and the time taken to answer my questions. Overall, a pleasant experience.
NNadia Islam4 weeks ago
★★★★☆
I found the whole process easy to follow, which made a real difference. The information was laid out clearly, and I appreciated the polite, helpful communication. There was no unnecessary confusion, and I felt the service was handled in a professional way. A reassuring experience overall.
SSafiya Ahmed1 month ago
★★★★★
I liked the attention given to my questions and the way the details were explained. The service felt organised, and the communication was courteous throughout. It was helpful to have everything presented clearly so I could understand the process without any difficulty.
TTariq Mahmood3 weeks ago
★★★★☆
I appreciated the practical advice and the clear answers to my questions. It was easy to understand the information provided, and the communication was courteous and professional. The experience felt well managed from my point of view, and I valued the straightforward approach.
OOmar Farooq3 weeks ago
★★★★☆
I was pleased with how everything was handled. The information I received was useful, and I could take my time understanding the details before making a decision. The overall approach was courteous and professional, which gave me a positive impression of the service.
AAdil Hussain1 month ago
★★★★☆
What I valued most was having the details explained in a simple, practical way. It helped me understand what to expect without feeling overwhelmed by information. The interaction was courteous, and the service left me with a positive impression.
MMuhammad Hassan2 weeks ago
★★★★★
The communication was clear, and I appreciated the professional approach throughout. The information was easy to understand, and everything was explained in a straightforward way. Overall, a positive experience.
AAmina Rahman3 weeks ago
★★★★☆
The team was friendly and helpful, and I found the information useful. There was a little room for improvement in response times, but overall, the experience was good, and the communication was polite.
IImran Chowdhury1 month ago
★★★★★
I found the process easy to follow and appreciated the practical information provided. My questions were handled professionally, and I liked how the details were explained without unnecessary complications.
FFatima Ahmed5 days ago
★★★★☆
A pleasant experience overall. I felt comfortable asking questions, and the team were approachable. A slightly quicker follow-up would have made the service even better.
YYusuf Mahmood2 months ago
★★★★★
I appreciated the attention given to the details and the clear explanation of the available options. The professional approach made it easier to understand what to expect at each stage.
AAaliyah1 week ago
★★★★☆
The service was straightforward, and the information provided was helpful. I would have appreciated a little more detail at the beginning, but the overall experience was positive.
ZZainab3 days ago
★★★★★
I really appreciated her practical guidance and the time she took to explain the next steps. The interaction felt professional yet approachable, and the information was very easy to understand.
NNadia Islam4 weeks ago
★★★★☆
The experience was good, and I liked how the information was presented. There were a couple of small delays, but the communication remained helpful and the process was manageable.
TTariq Rahman6 days ago
★★★★★
I was impressed by the clear explanations and helpful manner. It was easy to understand what was involved, and I appreciated the professional way everything was handled.
ZZara Mahmood2 months ago
★★★★★
The information was useful, and the service was delivered in a friendly manner. I liked the clear communication and the effort to answer my questions. More frequent updates would have improved the experience further.
HHassan Ali2 weeks ago
★★★★☆
Everything was explained in a clear and practical way. I appreciated being given the information I needed without feeling rushed. The overall experience was straightforward and professional.
LLeena Akhtar3 weeks ago
★★★★★
I found the service helpful and the information easy to follow. I had to wait a little longer than expected for a response, but the support I received was courteous and useful.
FFarhan Ahmed1 month ago
★★★★★
The guidance was useful, and I liked the way the available options were explained. It made it easier to understand the details and decide what suited my needs.
YYasmin Begum1 week ago
★★★★☆
The staff were polite and approachable, and I felt comfortable asking for more information. A little more guidance at the beginning would have made things even easier.
SSameer Khan4 days ago
★★★★★
I appreciated the organised approach and the clear answers to my questions. The details were easy to understand, and I came away with a much better idea of the next steps.
MMariam Hussain2 months ago
★★★★☆
What I liked most was the friendly manner and the straightforward explanations. I could understand the information without difficulty, and the whole interaction felt professional.
DDanish Rahman5 days ago
★★★★★
I valued the thoughtful support and the time taken to explain the details properly. The experience felt comfortable, and I appreciated the effort to make the information accessible.
KKamran Iqbal6 days ago
★★★★☆
The information was relevant and presented in a way that made sense. I appreciated the efficient communication and the professional attitude throughout the interaction.
RRukhsana Ali1 month ago
★★★★☆
I had a good experience and found the team pleasant to deal with. The information was useful, although I would have appreciated a more detailed update during the process.
AAdnan Malik2 weeks ago
★★★★★
I was pleased with the practical advice and the clear explanation of the process. It helped me understand the important details and feel more confident about the available options.
HHiba Noor4 weeks ago
★★★★☆
The overall service was good, and the team was respectful when answering my queries. A more detailed introduction to the process would have been useful, but I appreciated the support.
ZZubair Hassan1 week ago
★★★★★
I found the advice relevant to what I needed, and the explanations were easy to follow. The helpful attitude made it comfortable to ask questions and clarify anything I was unsure about.
AAisha Karim2 months ago
★★★★☆
The service felt welcoming from the outset. I appreciated having my questions answered patiently and receiving information in a clear, organised way. It was a reassuring experience.
FFaisal Mahmood3 days ago
★★★★★
The team were helpful, and I received useful answers to most of my questions. There was a small delay in getting an update, but the overall service was satisfactory.
NNoor Jahan2 weeks ago
★★★★★
I liked the calm and helpful way the information was shared. Nothing felt unnecessarily complicated, and I could take the time to understand the details. The overall impression was very positive.
SSaqib Anwar1 month ago
★★★★☆
The process was explained in a logical order, which helped me keep track of everything. I appreciated the clear responses and the straightforward way the information was delivered.
Have Questions?
Frequently Asked Questions
Everything you need to know before booking your Umrah with Umrah Gateway.
01Is the Fairmont Makkah in one of your packages?
Yes. Our 10-night 5-star package includes 5 nights at the Fairmont and 5 nights at The Oberoi Madinah, from £1,490. Prices depend on dates, and we can also build a custom package with more nights in Makkah.
02How far is the Fairmont from the Haram?
About 185 metres, roughly 3 minutes on foot by our data, and the hotel lists direct Haram access. At busy prayers, the lift is usually the longer wait.
03Do all Fairmont Makkah rooms have a Kaaba view?
No. Many rooms look over the Haram and the Kaaba, but views depend on room type. We price the exact room type you want and confirm it in your quote.
04What is the Fairmont Gold lounge?
It is a lounge listed for eligible guests. If lounge access matters to you, tell us and we will check which rooms include it for your dates.
05Can I change the Madinah hotel in the Fairmont package?
The package pairs the Fairmont with The Oberoi Madinah. If you would like a different Madinah hotel or a different split of nights, we can quote a custom package; prices depend on dates.
Still have questions?Our Umrah specialists are happy to help, 7 days a week.